Décor will make a full refund for merchandise returned to our store within 7 days from date of purchase. For items returned after 7 days from date of purchase but less than 30 days we will make an even exchange for Décor merchandise. An original receipt is required in both instances. This policy does not apply to trade-ins, watches, special orders and custom design work. It does not apply to Décor items that have been altered or repaired by another jeweler nor does it apply to merchandise that has been damaged.